Due to the current situation of COVID-19, we our operating hours as follows:
Current Operating Hours: Open – Monday – Friday 7:00am – 6:00pm, regular hours Saturday 9:00am – 5:00pm
Beginning Tuesday, September 8th: Open – Monday – Friday 7:00am – 7:00pm, Saturday 9:00am – 5:00pm
Social Time has resumed on Saturdays from 10:00am-12:00pm. Reservations are recommended. Due to required social distancing, owners will be allowed into the Social Time space but will need to remain at least six (6) feet apart. Masks will also be required.
Facility tours have also resumed. Appointments are required and tours will only be provided Monday – Friday 3:00pm to 5:00pm and Saturday, 2:00pm to 4:00pm. Masks are also required.
In addition to our normal stringent cleaning routine, we are wiping common areas and items frequently touched several times a day. Please note, since we have opened, we have utilized a hospital grade cleaner that kills such viruses and illnesses as parvo, bordetella, HIV, ringworm, influenzas H1N1 and H3N2, Human and Canine Coronavirus, distemper, multiple types of staph infections, rabies, etc. Our HVAC system also contains a UV filter, as recommended for pet care businesses. There is some belief UV may kill COVID-19. Due to the nature of our drop off and pick up procedures, employees have limited contact with owners. The number of people in our facility, including employees, remains well under 10 people as recommended, and the majority of the time is under 5 people.
We are continuing one-on-one training sessions as scheduled utilizing a 6 foot distance as recommended by the CDC. We are more than happy to postpone training sessions for owners who are self-isolating or showing signs of illness. We are scheduling a time to clean between training sessions.
Please note, all of the above is subject to change at any moment.
Thank you for understanding,
The Doggie Depot of Virginia