FAQS

Answering All Your Questions

What is the difference between Dog Day Care and Boarding?

Dog Day Care is a place for owners to leave their dog for numerous reasons, but not overnight. Many owners work long days and don’t want to leave their dog in a crate all day, or outside in hot, cold and rainy weather. Some owners would like to drop their dog off while they run errands, do housework or just so their dog can socialize with other dogs. Other owners will bring their dog in when having company or a special event so the dog isn’t under foot or if a visitor is afraid of dogs.

 

Day Care is not an overnight stay. Owners are required to pick up their dog prior to close each day.

What happens if I can’t pick up my dog by closing time?

Please contact us as soon as you know you won’t be here by close. We do charge $1.00 a minute past close, up to $30.00. If you are more than 30 minutes late, we will need to transport your pet to one of our preferred boarding facilities. There are additional costs for this service in addition to the cost of boarding.

Why do you not offer boarding services?

We are not able to offer boarding due to our space limitations. We want to ensure the comfort of your pet. If we ever do offer boarding, we will let you know. In the meantime, we can recommend boarding facilities.

Why does the owner need to stay with the dog during Puppy Play Time/Doggie Happy Hours?

As these times are intended as socialization times for dogs, we do not have the staff to support one on one time for each and every dog attending these times. We will monitor the interactions to ensure the safety of all parties involved.

What if my dog has an emergency?

All staff are certified in Canine First Aid and CPR. We are also partnered with local veterinarian clinics in case of emergency.

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