FAQS

Answering All Your Questions

What is the difference between Dog Day Care and Boarding?

Dog Day Care is a place for owners to leave their dog for numerous reasons, but not overnight. Many owners work long days and don’t want to leave their dog in a crate all day, or outside in hot, cold and rainy weather. Some owners would like to drop their dog off while they run errands, do housework or just so their dog can socialize with other dogs. Other owners will bring their dog in when having company or a special event so the dog isn’t under foot or if a visitor is afraid of dogs.

 

Day Care is not an overnight stay. Owners are required to pick up their dog prior to close each day.

What happens if I can’t pick up my dog by closing time?

Please contact us as soon as you know you won’t be here by close. We do charge $1.00 a minute past close, up to $30.00. If you are more than 30 minutes late, we will need to transport your pet to one of our preferred boarding facilities. There are additional costs for this service in addition to the cost of boarding.

Why do you not offer boarding services?

We are not able to offer boarding due to our space limitations. We want to ensure the comfort of your pet. If we ever do offer boarding, we will let you know. In the meantime, we can recommend boarding facilities.

What if my dog has an emergency?

In case of medical emergencies, all staff are certified in Canine First Aid and CPR. We are also partnered with local veterinarian clinics in case of emergency. Staff are also trained for various weather and building evacuation emergencies. We will contact you at the number provided on your enrollment form. We do ask for a second number on your enrollment for in case of emergencies.

What is force-free training?

Force-free training is training using positive reinforcement, or rewarding wanted behaviors using treats, verbal markers, toys and play, physically petting the dog or any other reward the dog finds pleasing. Harmful tools and techniques to “correct” or cause fear in the dog are avoided. Force-free trainers are educated in animal behavior and learning theory. They are often certified through an accredited board to demonstrate their knowledge of dog training techniques and learning theory. Force-free trainer will usually be members of organizations requiring they sign a code of ethics they will not use aversive equipment (such as prong, choke or shock/electric collars) and will train without pain, fear or force of any kind.

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